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Network Operations Technician I - NOC Provisioning Support Tech - Frisco, TX

Company Name:
Amirit Technologies Inc
The Tier I Product Provisioning Support Specialist will be responsible for answering trouble tickets and resolving very basic provisioning issues as they come up. This resource will be dealing with customer trouble repair and dealing with Tier I troubleshooting issues. Someone who has experience with billing and provisioning interfacing with customers over the phone would be a fantastic candidate.
Minimum Required Skills / Competencies:
9 months+ experience in telecom billing process, provisioning
Experience interfacing with the HLR/IHLR, AAA, and voicemail is highly desired. Higher pay rates with more qualifications!
Team player with call center or NOC experience
Excellent written and communication skills
Exceptional analytical and problem-solving skills


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