Sr. Data Scientist, Consumer Group
Be unstoppable with us!T-Mobile is synonymous with innovation and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond.
Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.
Together, we won't stop!Job OverviewThe Senior Data Scientist will be part of CX Data Enablement modeling team within Consumer Customer Experience organization.
You will be responsible for applying statistical, advanced data analytics, machine learning, and AI techniques to support NBA (Next Best Action) programs and solve complex business problems.
The teammate we are looking for must be able to work across the entire machine learning (ML) lifecycle, including problem framing, data collection, exploratory data analysis, model development, deployment, performance measurement, and business adoption.
Job
Responsibilities:
Assist in weekly and monthly production model runs and model data construction.
Perform advanced analytics to understand key drivers of performance for NBA programs, from exploratory data analysis, feature extraction, and creation, to predictive modeling.
Apply language model or language model results to provide customer contact insight and answer business questionsIdentify AI/ML opportunities for revenue growth, cost reduction, customer retention, and improved contact experience.
Communicate analytical findings and insights to business owners in clear, concise, and decision-impacting manner.
Promote cross-team collaboration and encourage a supportive team environment.
Cultivate strategic relationships with key business partners.
5
years experience in data mining and modeling with demonstrated competency in working with and analyzing large sets of data (structured or unstructured).
Strong technical and analytical skills with the ability to think creatively and develop new solutions.
Solid statistical programming skills in at least two statistical languages (SAS, R, Python) and demonstrated ability to learn new ones quickly and independently.
Proven experience with data extraction using SQL/PostgreSQL, SQL Server and Hadoop and data preparation for analysis.
Demonstrated ability to develop new algorithms or apply existing algorithms in innovative ways to effectively solve business problems.
Experience working with language models.
Ability to work independently with limited supervision and manage multiple priorities in a production environment.
Ability to develop solid working relationships with both technical counterparts and business partners and demonstrate strong communication and presentation skills.
Education Masters/Advanced Degree (Ph.
D.
preferred) in Statistics, Economics, Mathematics, Computer Science, or related fieldWashington Pay Range :
$137,700.
00 - $186,400.
00The pay range above is the general base pay range for a successful candidate in the state listed.
The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year.
Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.
Full and part-time employees have access to the same benefits when eligible.
We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.
5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out .
Never stop growing!T-Mobile doesn't have a corporate ladder it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
T-Mobile USA, Inc.
is an Equal Opportunity Employer.
All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.
Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier.
If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.
com or calling 1-844-873-9500.
Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
SummaryLocation:
Bellevue, Washington; Overland Park, Kansas; Frisco, TexasType:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.
Together, we won't stop!Job OverviewThe Senior Data Scientist will be part of CX Data Enablement modeling team within Consumer Customer Experience organization.
You will be responsible for applying statistical, advanced data analytics, machine learning, and AI techniques to support NBA (Next Best Action) programs and solve complex business problems.
The teammate we are looking for must be able to work across the entire machine learning (ML) lifecycle, including problem framing, data collection, exploratory data analysis, model development, deployment, performance measurement, and business adoption.
Job
Responsibilities:
Assist in weekly and monthly production model runs and model data construction.
Perform advanced analytics to understand key drivers of performance for NBA programs, from exploratory data analysis, feature extraction, and creation, to predictive modeling.
Apply language model or language model results to provide customer contact insight and answer business questionsIdentify AI/ML opportunities for revenue growth, cost reduction, customer retention, and improved contact experience.
Communicate analytical findings and insights to business owners in clear, concise, and decision-impacting manner.
Promote cross-team collaboration and encourage a supportive team environment.
Cultivate strategic relationships with key business partners.
5
years experience in data mining and modeling with demonstrated competency in working with and analyzing large sets of data (structured or unstructured).
Strong technical and analytical skills with the ability to think creatively and develop new solutions.
Solid statistical programming skills in at least two statistical languages (SAS, R, Python) and demonstrated ability to learn new ones quickly and independently.
Proven experience with data extraction using SQL/PostgreSQL, SQL Server and Hadoop and data preparation for analysis.
Demonstrated ability to develop new algorithms or apply existing algorithms in innovative ways to effectively solve business problems.
Experience working with language models.
Ability to work independently with limited supervision and manage multiple priorities in a production environment.
Ability to develop solid working relationships with both technical counterparts and business partners and demonstrate strong communication and presentation skills.
Education Masters/Advanced Degree (Ph.
D.
preferred) in Statistics, Economics, Mathematics, Computer Science, or related fieldWashington Pay Range :
$137,700.
00 - $186,400.
00The pay range above is the general base pay range for a successful candidate in the state listed.
The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year.
Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.
Full and part-time employees have access to the same benefits when eligible.
We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.
5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out .
Never stop growing!T-Mobile doesn't have a corporate ladder it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
T-Mobile USA, Inc.
is an Equal Opportunity Employer.
All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.
Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier.
If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.
com or calling 1-844-873-9500.
Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
SummaryLocation:
Bellevue, Washington; Overland Park, Kansas; Frisco, TexasType:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
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